Just got a Roku Streambar and every 30 to 45 seconds a caption at the bottom left corner of the screen that says Dolby digital/usb2.0/full hd 1080p/hdmi keeps popping up and it is extremely annoying…how do I get this to stop?
Sounds like your TV is in Store/Demo Mode instead of Home mode, and/or is using ACR (Automatic Content Recognition).
Does this happen only when using the Streambar (on that HDMI port), or does it happen when using any/all of the TV's inputs?
You didnt mention whether this is a Roku TV or another brand.
Try turning off Store/Demo mode and/or ACR in your TV's settings.
For a Roku TV, ACR is located in: Settings/Privacy/SmartTV Experience - uncheck all boxes.
To switch your Roku TV from Store/Demo mode to Home mode: Settings/System/Advanced system settings/Factory Reset (choose Home mode when settings it up again)
Thank you so much my TV was in demo mode…I upgraded from an older model to this Roku streambar and I have an LG TV. This never happened with my other Roku. I honestly don’t know how it would have happened since I do not even have the TV remote to change it into demo mode so it must have been hooking this streambar up and I did use a different hdmi port.
Glad you got it resolved - Its very easy to miss Store versus Home mode when first setting up a TV.
ACR can also popup infoboxes/ads as well, so make sure you disable that as well (LG calls their ACR "Live Plus").
