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DANIEL197's avatar
DANIEL197
Newbie
7 months ago
Solved

Can't link Roku to my account

Hi. Just bought a Roku express. I follow steps to link my Roku to my account, but I dont receive mail to likn. 

Help me please

TV & Player Setup
  • RokuJechealR's avatar
    RokuJechealR
    7 months ago

    Hi DANIEL197,

    It's great to have you here in the Roku Community!

    We appreciate you reaching out to us about the issue of receiving an activation link and apologize for your experience.

    Have you checked for the email in your spam or junk folder if it's not in the inbox?

    Alternatively, If you have trouble receiving the activation link in your email, press * on your remote and try again, or select Activate with a QR Code and use your phone's camera to scan the QR code.

    We recommend visiting our Support page for more information about activating or linking your Roku streaming device.

    Let us know if you still need help with any part of the setup process.

    Thanks,
    Chel

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    7 months ago

    Hi DANIEL197,

    It's great to have you here in the Roku Community!

    We appreciate you reaching out to us about the issue of receiving an activation link and apologize for your experience.

    Have you checked for the email in your spam or junk folder if it's not in the inbox?

    Alternatively, If you have trouble receiving the activation link in your email, press * on your remote and try again, or select Activate with a QR Code and use your phone's camera to scan the QR code.

    We recommend visiting our Support page for more information about activating or linking your Roku streaming device.

    Let us know if you still need help with any part of the setup process.

    Thanks,
    Chel