Solved
Cant Get Out Guest Mode - How to exit guest mode
I have the same problem
Lau2813, if the Roku device is linked to your Roku account, you can take it out of Guest Mode by logging into your account at https://my.roku.com.
How to turn Guest Mode on and off on your Roku® streaming device | Roku
If it's not linked to your account, then what's going on? Did you get this second hand?
