Forum Discussion

cillian_ellis's avatar
cillian_ellis
Newbie
8 months ago

Can't get activation link to set up after factory reset

I just had to factory reset my Roku TV because I was having an issue with having a strong connection but none of my apps recognizing it and refusing to work. Troubleshooting (power cycling, checking ...
Returningmytv's avatar
Returningmytv
Newbie
8 months ago

I am having the same issue on a BRAND NEW TV SET! It says it can't reach me via the SAME E-MAIL I USE TO LOG ON! The wait time for an agent is almost 2 hours. I am in the process of boxing the set back up and returning it to the store as it is unusable. 

This is entirely unacceptable. How does this company stay in business?