Go into Wi-Fi settings and push the little blue i button. Then toggle off “private Wi-Fi address.”
I’ve been struggling with this for a couple months and literally just figured it out on my device.
I already have "private wi-fi address" turned off. The issue with my iPhone 14 Plus discovering Roku devices on my home network has not been resolved. However, it can connect via air play to all 5 of my Roku devices! This proves it is not a home network/wi-fi issue and is an issue wit the Roku app on iPhone 14's as mentioned by hundreds of Roku users. Wiping and restoring an iPhone is a horrible solution that has not worked for many!
I’m in the same boat as most users here. 2 new iPhone 14 promax, one works fine, the other does not work. Tried all the steps but wiping the phone…. Not going there! Roku needs to fix this!
Hello Rick1066
Thanks for posting in the Roku Community!
Make sure both devices are on the same network and in the same band. If you are running iOS 14 or later, you must enable the Local Network setting on your mobile device for the Roku app. Go to Settings > Roku and enable the toggle for Local Network. Confirm your Roku TV is using a private IP address.
Most Wi-Fi routers create two separate networks for each Wi-Fi frequency band (2.4GHz and 5GHz). Though technically it shouldn’t matter if your phone and Roku are using different frequencies (both bands share the same subnet on your router so devices can talk to one another), to be absolutely sure, place both your phone and your Roku on the same Wi-Fi frequency band.
For other troubleshooting steps to connect the Roku Mobile app to your device please visit our Support page: Why does the Roku mobile app not see my Roku® streaming device?
Please keep us posted.
Regards,
Karla
It would be cool if you'd stop posting the same thing over and over that does not work.
This is not a problem with being on the right band. The Roku device is simply not showing up on the iphone 14. Stop just repeating over and over "did you uninstall and reinstall? Did you make sure it's the same band?" We know, that isn't fixing anything.
