Forum Discussion

TBoro's avatar
TBoro
Channel Surfer
3 years ago

Cannot connect New IPhone 14 Plus to Roku devices

We currently have 4 Roku devices on our home network, all previously working with the Roku App on multiple IPhone 12s.  We recently upgraded three phones to the IPhone 14.  Two phones are working pro...
Connecting to a device
iOS
mobile app
WatchMyWatch's avatar
WatchMyWatch
Newbie
3 years ago

Have the same with SO’s iPhone 14 Pro  (iOS 16.3) Max where she can only find the device via IP. Even then she can’t start the tv via the Roku app but only control after it’s woken up. I have no such issues with iPhone X (iOS 16.1.1).

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

WatchMyWatch 

Thanks for the post.

Have you verified that the mobile device and Roku TV are on the same wireless network, and not a different frequency? Have you tried rebooting your wireless network to see if that helps?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny