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LuLuGee's avatar
LuLuGee
Reel Rookie
3 years ago
Solved

Cannot access settings menu

All of a sudden, I cannot select a channel on my Roku. And I cannot get to the settings menu. I do see "set up connection" but cannot select to to actually check it , I have unplugged everything from the box and pugged back in. 

  • Have you tried new batteries in the remote?  It would help to know the model number of your Roku device written on it somewhere.

2 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    Have you tried new batteries in the remote?  It would help to know the model number of your Roku device written on it somewhere.

    • LuLuGee's avatar
      LuLuGee
      Reel Rookie

      Hi, Yes new batteries solved the problem, Thanks!