Forum Discussion

bradswheels24's avatar
bradswheels24
Newbie
6 years ago
Solved

Can I change Roku accounts without factory reset?

Is there a way to sign in to a different Roku account without having to do a factory reset and having to setup all my apps and services all over again? I'm asking is because I recently acquired a s...
  • atc98092's avatar
    atc98092
    6 years ago

    Unfortunately, the answer is no. The only way to change the Roku account the device is assigned to is a factory reset. 

    You can log into many subscription channels with different credentials, but The Roku Channel is tied to the Roku user account the device is linked to.

Gaillegg's avatar
Gaillegg
Newbie
5 years ago

How do I change the email address on my roku

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    5 years ago
    Gaillegg wrote:

    How do I change the email address on my roku

    You can change the email address on your Roku account at https://my.roku.com. That updates the account itself. The email address shown on your Roku device should update the next time it communicates with the Roku servers. 

    If you want to change the user account on a Roku device, you have to do a factory reset and configure it with the new account. All your existing installed channels will be removed and whatever channels attached to the new account will be installed. You will have to add any personal login credentials again for channels that require a login, such as Netflix.