Can’t Exit Screensaver Without Going “Home”
I’ve noticed a change in the way the Roku City screensaver behaves, and I’m hoping this is a bug and not a permanent design decision. Until recently, if a show was paused and the screensaver kicked ...
Forum Discussion
Hi, Cmpalmer
Welcome!
Thank you for bringing this to our attention, and our team would like to take a closer look at this.
For us to review this matter, can you send us the details below:
- Roku device model, serial number, device ID, and OS version. (This can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Photo referring to the issue.
I hope for your response along with the requested details.
Thanks,
Roku Community Team
