Can’t connect to xfinity wifi on my Roku TV
Why can I not get my tv to connect to xfinity wifi it says connected but it won’t bring up the web page to sign it
Forum Discussion
I have connected to an xfinitywifi connection in the past on the same tv but when I try to now once I click on xfinitywifi I can not get the web page to pop up that allows me to enter my username and password instead it says no internet connection please reset your router or turn your tv off and back on
Thank you for the added information, Carrotop410.
Have you tried rebooting your router? If so, and the issue persists, we highly suggest changing the password for your Wi-Fi and setting up your network on your Roku TV again to see if this will trigger or generate the pop-up icon that allows you to enter your username and password.
Please be informed that once you have successfully connected your TV to your Wi-Fi, you don't need to set up your username and password whenever you power on your TV.
If the issue persists after doing so, we also recommend connecting your Roku TV to an alternative network connection to see if this will make any difference. Perhaps a mobile hotspot would do. If the issue still occurs, we highly suggest contacting your Internet Service Provider to reboot your network.
Please keep us posted on how it goes! We'd love to continue assisting you.
Best regards,
Carly
