Brand New Roku not Responding to Alexa
I just got a new Philips Roku TV. Paired it with Alexa Echo but keeps on saying Roku TV isn’t responding. I specifically bought this for the Alexa feature.
Forum Discussion
I have. Now i also don’t see “pairing with Bluetooth device” option and cant link device to the app
Thanks for the update!
Could you share with us if there's any error message? Could you take a picture of it and share the details?
Thanks,
Rey
No error. Just keeps on saying Roku isn’t responding regardless of how many times i resetted both alexa and the TV. As for the pairing bluetooth device option missing. See attach pic. And roku not detecting device.
Thanks for the quick update!
So this is the Roku mobile app that you're trying to connect with, right? We have additional support about this that can help you better set up this one.
See for more information here: Why does the Roku mobile app not see my Roku® streaming device?
Let me know of that helps!
Thanks,
Rey
Ok Roku app detected my device. Thanks. On to the Alexa problem and the missing option to pair with bluetooth device
Thanks for the update!
Please be advised that Bluetooth feature availability may vary from Roku TVs. If no Bluetooth feature is available under the Remote&Device settings then this doesn't support this feature.
In addition, your Alexa what error message you're seeing on the app when trying to set this up with the TV.
Please keep us posted!
Regards,
Rey
