Forum Discussion
I bought three of the same tv around the same date and mines are doing the same thing. I have tried all of those things also. Mines did not start that until I updated them. I am not sure what to do anymore. I even bought new remotes and they came right on but after a month it started back no showing a picture.
- RokuDanny-R3 years agoRetired Moderator
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
Customer who have experienced an issue with a black screen on their Roku TV have resolved their issue by unplugging the TV for 10-15 minutes, then plugging the TV back in. Have you tried that troubleshooting step already?
With more detailed information, we will be able to assist you further.
Thanks,
Danny