Bandwidth Saver Not Work Anymore
I have Roku 4640X connecting to a TV to watch YouTube. My YouTube have several accounts: A, B, C, etc I watched YouTube with account A, paused the video, and then turned off the TV. After several ...
Forum Discussion
I am having the same issue. We leave the tv on during the day for our dog and no matter we try, it shuts off after four hours. Band with saver is off. I’ve reset the device five times so far. We run the direct tv app. TCL model 55S451. Software version 14.1. Last update check was an hour ago. Seriously thinking of going back to our old tv because this isn’t working and I hate coming home to a silent house after being at work all day.
DirecTV may have their own "bandwidth saver", so look for a setting within the app, but frankly, no provider wants to waste resources streaming to dogs.
It isn’t Direct TV and if I’m paying for it, it’s my prerogative to do so even if it is for my dog. If we are home on a Saturday and have Sirius XM playing, guess what, *are you still there* pops up as well after four hours. If I switch to the Direct TV Genie or my Apple TV, it still shuts off. Bandwith Saver DOESN’T WORK. Roku shouldn’t have the ability to have bandwidth saver if there is no intention to have it work. I found this issue all over online last night. But thank you for your helpful advice. We think we just decided to just get rid of all our six Roku TVs we just got last month and go back. Not worth the hassle for us. Have a great day!
Hey, Kimm0812.
Thanks for reaching out here!
We noticed that the Bandwidth Saver feature on your Roku isn’t functioning as it should, and we’re eager to help you get to the bottom of this.
Let’s look into it together! To help us with your concern, please share a bit more info with us.
- Was this feature working before? If so, did this happen after or before a software update?
- What specific Roku TV/device is affected? If you have multiple Roku, is it occurring on all of them?
- What other specific apps are affected aside from the few mentioned?
- Can you list down all the troubleshooting you did?
Please get back to us soon!
Roku Community Team
