Thanks for posting here in the Roku Community, Pompey!
We understand that you're also encountering the same behavior when using the backdrops and screensaver on your Roku, and we'd like to look closely into this.
To help us in the investigation, kindly supply the following information below.
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
Please get back to us soon.
All the best,
Emman
