Forum Discussion

PaReinie's avatar
PaReinie
Newbie
10 months ago

Android Roku app add Tubi repeats "Sign in to Roku device account".

Roku Express & Android mobile app I'm trying to add Tubi (or any) app.

Mobile Roku app takes me to "Sign in to Roku device account" & after I sign in it repeats "Sign in to Roku device account" over and over.

It does NOT tell me invalid account/password.

I cleared Roku app cache but that didn't help.

What can I do to figure out why apps won't add?

1 Reply

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    10 months ago

    Hi, PaReinie.

    We’re here to help you with signing in to your Roku app!

    To start, please try uninstalling and reinstalling the app, as this can often resolve glitches.

    If the issue continues, please try signing in using a different device. This can help determine if the problem is specific to the device you're currently using.

    If you still need assistance, feel free to reach out. We’re here to help!

    Please keep us posted.

    Regards,
    Reynan