Forum Discussion

aMoogk14's avatar
aMoogk14
Reel Rookie
2 years ago
Solved

All of a sudden I can’t watch Telus tv cable

This is very frustrating I bought a 4k TCL Roku tv for gaming and watching hockey, after a full season of being able to watch just about 3 months ago my tv will not connect to my Telus cable box, cal...
  • RokuJechealR's avatar
    RokuJechealR
    2 years ago

    Hi aMoogk14

    Thanks for your first post to the Roku Community!

    We're sorry to hear about the issue you've experienced with the Telus TV on your Roku TV.

    Please be advised that Roku only transmits the channel. If the channels are no longer accessible on Roku, this usually happens when a content provider decides to remove their channel from the platform.

    For more information, visit our Support article on why an app is no longer available on a Roku streaming device.

    We appreciate your understanding.

    All the best,
    Chel

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi aMoogk14

Thanks for your first post to the Roku Community!

We're sorry to hear about the issue you've experienced with the Telus TV on your Roku TV.

Please be advised that Roku only transmits the channel. If the channels are no longer accessible on Roku, this usually happens when a content provider decides to remove their channel from the platform.

For more information, visit our Support article on why an app is no longer available on a Roku streaming device.

We appreciate your understanding.

All the best,
Chel

aMoogk14's avatar
aMoogk14
Reel Rookie
2 years ago

Even if it is my Telus digital box? It was working all of last year, just confused as to why it will not connect to my hdmi inputs anymore, Telus was 0 help and will not send a technician because the Telus box works on the **bleep** tv in our bedroom just not the tlc Roku