Hi jtwhoib,
Greetings from the Roku Community!
We appreciate you letting us know about your streaming issues with Roku Media Player. We want to collaborate with you to determine what went wrong. Please tell us more details so that we can better understand the problem you are having.
We look forward to hearing from you soon.
Thanks,
John
I have tried all those option: I'm running software version: 13.1.4 build 1510-94. I'm not getting any error messages because my media server (my laptop) isn't showing up anymore under the media player list
Hi jtwhoib,
Thanks for keeping us posted!
We will be more than delighted to assist you further with this issue you had with the Roku media player, which was unable to find your laptop. A Roku Media Player might not be able to find a laptop if they are not on the same Wi-Fi network if the laptop isn't sharing media properly (through DLNA or a compatible server software), if the network is having issues, or if the firewall settings on the laptop are blocking connections to the Roku.
We hope this helps.
Regards,
John
The laptop was showing up just fine until it was recently upgraded through Windows Update. Can someone please suggest what settings to check?
Microsoft is terrible about changing settings with updates and not telling the user. Most likely there's a change in the Windows Firewall setting that is blocking uPNP access (DLNA is a form of universal Plug and play). UDP port 1900 is one that needs to be open, but I'm not certain what other ports WMS might use.
That said, the Windows Media Server is a very poor example of a DLNA server. It offers very little ability to transcode unsupported media, doesn't offer metadata retrieval, and in my opinion is just junk. There are far better server options available, and most are free of charge. Plex of course is a good media server, and it has the benefit of a dedicated app/channel for Roku devices (as well as almost any other smart TV or player). Another is Emby. I am partial to Serviio, and I have assisted the creator by writing the profiles used for Roku devices (but I am not an employee of Serviio). Everything I've listed here will blow Windows Media Server out of the water, and all offer free versions that work perfectly on your home network. They also offer a paid version, but the majority of users are fine using the free version.
