Forum Discussion
Can someone help with activation????? Have done everything, factory reset, but i dont get an email.. I have an account but get NO email..I didnt know it takes month to register.
Can someone help please????????????????????
Hello Bob28
Thanks for reaching out here in the Community.
We would recommend performing a factory reset on the affected device then try linking your existing Roku account once again.
Performing a factory reset using the hardware reset button
- On the back or bottom of each Roku device is a reset button. On some devices, there is a tactile button, while other devices have a pinhole button.
- If your device has a pinhole button, you will need a paperclip to perform the factory reset.
- Once the reset button is located and your Roku device is powered on, press and hold the reset button firmly for about 10 seconds.
- The indicator light or status LED will blink rapidly on most Roku devices when the factory reset is complete.
For more information, check out this Support article: How to system restart or factory reset your Roku® streaming device
If still no dice, reply here with the serial number of the Roku device. It can be found at the back or underneath the player itself.
All the best,
Kariza
- Bob284 years agoReel Rookie
Hi
I have done that numerous times.. The issue is on your end, just look at all the complaints for the same thing.
I have rebooted my network numerous times because the roku support page says do that. Which everyone says doesnt work.
Can you fix this or not?????, its been 3 days of roku **bleep**
- HDMIGuy4 years agoRoku Guru
Some have reported that trying a simple Gmail address works. No special characters.
- RokuKariza-D4 years agoRetired Moderator
We sincerely apologize for the inconvenience this issue has caused you.
Please reply here with the serial number of the Roku device. It can be found at the back or underneath the player itself. I'll be able to further assist you from there.
All the best,
Kariza