65” onn Roku TV will not load YouTube TV
Hello, I just purchase an onn Roku tv and the YouTube tv and Netflix apps will not load. Other apps load, the. Internet connection is fine, the system is up to date, the apps are up to date, and I h...
Forum Discussion
Greetings, ChrisA1!
We understand your YouTube and Netflix apps will not load. Please try using an alternative network, like a mobile hotspot, and see if that will fix the issue you had.
Please let us know how it works.
Roku Community Team
The network is not the issue. I have other Roku devices on the same network.
Thanks for the update, ChrisA1
Seems that your other Roku device is working fine on your network, and we'd like to take a closer look at this issue. Let's get more details on this.
- Roku device model, serial number, device ID, and Software version and build (This can all be found in Settings > System > About)
- App build version (highlight the app and press the star (*) button on the Roku remote)
- Tracker ID (press Home 5 times, then Back button 5 times when the issue occurs)
Let us know when you can!
Roku Community Team
