Forum Discussion
So annoying put in email about 20 times also tried other email addresses as stated on trouble shooting to no avail. I'm going to take back to shop if it continues. No contact email address for Roku either to help with the situation
- RokuAnjelie3 years agoCommunity Moderator
Hi Anonymous,
Thanks for posting here in the Roku community!
Can you please explain the issue you're facing? Have you received any error messages or codes? It would be helpful if you could provide a picture so we can better assess the situation and provide the best assistance possible.
Refer to our support page for more information on activating your device: How do I activate or link my Roku streaming device?
Thanks,
Anjelie
- Anonymous3 years ago
Picture sent via email. Thanks
- Anonymous3 years ago
I've spent nearly the whole weekend trying to get this stick activated. I am getting the same visual all the time regarding they can't send email which I find a tad strange as I have been receiving emails from other companies no problem. Any chance of some help as their is No contact emails anywhere on your website! Can you give me some sort of contact in order to get this rectified. Please Do not send me to the same link as before as it just goes around in circles.
Thanks
- Anonymous3 years ago
nearly seven days on and no help whatsoever with activation. Just getting the generic email with regards link to support, which is absolutely useless and going around in circles! Time to take back to the shop and get a refund.
No support and definately no help!
I would not recommend Roku, its customer service is non existent! I can't say I haven't tried but 7 days in I am defeated!