4k streaming stick will not activate
Bought a 4k streaming stick, setup was going fine. It tells me to check an email with activation link. I go through some questions about where its located/what its called etc. Another page of questio...
Forum Discussion
Hi ajross2100 ckbarger48,
Thanks for reaching out to the Roku Community!
We apologize for the inconvenience you have experienced while setting up your Roku Streaming Stick 4K. Could you try to restart the activation process again?
Once you have received the activation link in the email, it should allow you to create a free Roku account or log in to your existing account.
For full information on this, you can take a look at this link: How to activate or link your Roku streaming device
If you encounter any further issues during the activation process, please do not hesitate to keep us posted. We are available to assist you and ensure that your streaming stick is up and running smoothly.
Regards,
Nimfa
Same issues, I have tried the process at least 10 times, checked forums, checked the troubleshooting guide. I don't want a how to guide, because at the step that says "follow the instructions on your screen" the process BREAKS.
Hey anyone looking at this post, I found a solution. Don't buy a roku, they don't care if it works or not.
Was you able to take it back to the shop? What one did you get instead? And did you encounter the same frustration as with this Roku brand? No help just keep on redirecting to unhelpful links which go around in circles
Thanks for following up.
I'm sorry to hear about the experience—that's not what we aim for.
Could you please send us here the serial number of your Roku device? Its serial number or device ID is printed on the bottom or back of the product. I'll be able to pass it along to our Support team who can assist you further.
Regards,
Nimfa
