Forum Discussion
I'm having the same problem.... did you get some help???
- ajross21003 years agoChannel Surfer
No help, they just say to check my email, ignoring what I actually said in my post. Pretty sure its just chatGPT or something. Honestly I think I will return this product and buy from a different company(not that they will have better customer service, just maybe a working product). Only reason I bought this was for convenience and it definitely doesn't qualify as that.
- RokuNimfa-C3 years agoRetired Moderator
Hi Zepal1975,
Thanks for reaching out here in Roku Community.
If you do not receive an activation email from Roku after completing the activation steps, try the following:
- Wait a bit longer. In some cases, it can take several minutes before you receive the activation email. Be sure to wait a few minutes before moving forward with troubleshooting steps.
- Confirm that you entered your email address correctly. Email addresses are not case-sensitive, but extra characters that may have been added by mistake can prevent an activation email from arriving in your inbox.
- Check your spam folder. Your email may automatically block emails from unrecognized senders and place these messages in a spam or junk folder. You may need to go into your spam folder and accept Roku as a recognized sender to ensure that the activation email, and other Roku emails appear in your inbox.
To help troubleshoot the issue further, follow this link: How to activate or link your Roku streaming device
Let us know how it goes.
Regards,
Nimfa- ajross21003 years agoChannel Surfer
You seem to have not read my post, I did receive the email. The link is broken 4-5 steps in.