Forum Discussion

Nocona's avatar
Nocona
Reel Rookie
12 months ago
Solved

2 TVs, 2 accounts, 2 locations

Hello y'all! 

My husband and I have a vacation home where we have our first Roku account for a Connexx tv and a Roku device. I put the account in his email. Recently, I got an Onn Roku tv for home and that account is in my email. 

Is it possible to log him out at the vacation home and I log in so I can access my saved list? 

Thanks! 

TV & Player Setup
  • makaiguy's avatar
    makaiguy
    11 months ago

    It would have been simpler and easier to have just linked the second Roku to the same Roku account as the first one.  They'd both have all the same channels, but that's water under the bridge now.

    Once set up a Roku remains connected to the same Roku account (identified by email address) as it is linked to.  You can't just switch back and forth between them.

    To change Roku accounts you have to do a Factory Reset and set the Roku up anew, this time linking to the other Roku account (email address).  Any premium subscriptions you may have through Roku on the original account will not transfer to the second account.

6 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    11 months ago

    It would have been simpler and easier to have just linked the second Roku to the same Roku account as the first one.  They'd both have all the same channels, but that's water under the bridge now.

    Once set up a Roku remains connected to the same Roku account (identified by email address) as it is linked to.  You can't just switch back and forth between them.

    To change Roku accounts you have to do a Factory Reset and set the Roku up anew, this time linking to the other Roku account (email address).  Any premium subscriptions you may have through Roku on the original account will not transfer to the second account.

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        11 months ago
        Lhfreder wrote:

        HOW DO i GET TO FACTORY SETUP TO REDO IT

        No need to shout.

        If you can still access your Roku using the remote, you can perform a factory reset under the Settings/System/Advanced system settings/Factory reset. If you can't access the menu, then unplug the TV's power, find the recessed reset button somewhere on the back of the set (should be close to the input jacks) and hold that while you power the TV back on. After 10-15 seconds the TV should reset and reboot.

    • Lhfreder's avatar
      Lhfreder
      Reel Rookie
      11 months ago

      I AM ABOUT TO GO BACK TO CABLE UNLESS I GET SOME HELP

  • Nocona's avatar
    Nocona
    Reel Rookie
    11 months ago

    makaiguy  & atc98092 

    Thank you! I appreciate your help! I'm at the 2nd location now and will factory reset. I'm going to delete his account as well. 

    BTW makaiguy, love your pup! 

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      11 months ago
      Nocona wrote:

      BTW makaiguy, love your pup! 

      Thanks.  Cookie was an excellent friend and companion for over 15 years.  Sometimes she wears a seasonal hat.