12.5 Game Mode on Roku TV
I’ve been having that glitch when I auto low latency mode usually just stays on game mode when I go into a game but it’s been shuttering. I would like to get fixed sooner rather than later I mean, if...
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Hi Shayden4,
Thanks for keeping us posted here in the Roku Community!
We're glad to assist you with your problem with your Roku TV's game mode. We suggest that you keep Auto Low Latency Mode on, for it is designed to minimize input lag and provide gamers with a smoother and more responsive gaming experience. By automatically detecting when a game is being played, ALLM optimizes the display's settings to reduce input lag and improve the gaming experience. You can check out this support article for more details on why there is a delay with video gameplay when I connect my Roku wireless audio device to my Roku TV.
We hope this helps.
Kind regards,
Eunice
Thank you but as you know when I go into a game with auto low latency on it shutters and by the way, I’m on 12.5.0 I don’t think this is anything new I’m not for sure what’s going on honestly, and I don’t wanna leave it on with game shuttering I’ve tried unplugging my TV for about a minute I I don’t really wanna have it on in case that seizure inducing I just really hope this gets fixed sooner rather than later, and next update or bug fix lot of people have been getting game mode fixed in this update, I’ve tried everything streaming is fine. The gaming is a bit frustrating. Hope this bug gets fixed sooner rather than later,
Hi @Shayden4,
Thanks for keeping us updated!
We appreciate you sharing your device information, and we're sorry for the inconvenience that it has caused. In the meantime, can you please provide us the additional information for the investigation to our appropriate team.
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Please keep us posted with the details.
All the best,
Chel
I hope this can help and help the shattering when I put auto low latency on model g925x Timestamp 2024-01-05t21:44567 issue ID GG-007-064
Hi Shayden4,
Thanks for providing the additional information!
Please note that we have passed along your concerns and information to the appropriate Roku team to investigate further. Once more information is available, we will be sure to update this Community thread.
Your patience and understanding in the meantime are much appreciated.
All the best,
Chel
