Hi can you please respond to the other posts in this string? It seems like a number of us are having the identical issue.
I have removed the doorbell and reinstalled. Did not fix it. I have deleted the app and did not fix it. I have restarted my phone and did not fix it. I deleted the app off my Google Pixel 8 and installed it on an old iPhone I have. Worked perfectly. Uninstalled the app from the old iPhone. Installed it back on my android. Still does not work. Granted every permission possible. My other cameras work perfectly. This is clearly an issue with android. After the app issue with the android and now this you would think Roku would be pushing harder to get their android game together.
Thank you for trying it out on your iPhone. That narrows it down and I agree it seems to be a bug in the app, but only when installed in Android. Frustrating.
Yes, it is frustrating. Due to the way my property is laid out I have 14 different cameras including the door bell along with the home monitoring system. I really like all the cameras and equipment. It really is the most cost effective especially if you are already into Roku with their streaming devices. You would think with all the positives they would make sure the app works correctly as it is the control of them all. Hopefully, they will get the app issue fixed quickly. Come on Roku you can do better than this.
Greetings Community users,
We appreciate you for keeping in touch and for the extra details about this issue going on.
In this case, we'll need backup from the appropriate Roku team to investigate this further and we'll need your help.
Please share with us the details below.
Keep us posted!
Thanks,
Rey
I'm having the same issue, literally just started having it as soon as I updated the application on my Google pixel 7A.
