Forum Discussion

tmaxgood's avatar
tmaxgood
Newbie
4 months ago

Wire-free video doorbell "error 20005"

Im getting code 20005. I have reset internet, charged doorbell, chime blinking red and tried to reset. 

cameras & doorbells

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    4 months ago

    Hitmaxgood,

    Greetings!

    Thanks for all the troubleshooting you've done. We understand that there's an issue with your Roku wire-free doorbell camera. Could you send over some details?

    • Device ID
    • Phone make/model
    • Firmware version
    • Modem/Router Brand and Model Number
    • Can you share a picture of the error message or code popping up?
    • Log ID: (Roku Smart Home app> Account> Roku Support> Submit a Log)

    Looking forward to hearing from you soon!

    Thanks,
    Roku Community Team