Forum Discussion

Outofsight1's avatar
Outofsight1
Newbie
11 months ago
Solved

USB Light Strip not turning off

I plugged in a LED light strip via USB on the side of the TV. When the Element ROKU TV turned off the lights would turn off in approx. 15 minutes after the ROKU TV was shut off. Our community has a n...
  • RokuRiamie-D's avatar
    RokuRiamie-D
    9 months ago

    Hi SharkBite,

    Welcome to the Roku Community!

    We understand that your Roku Smart Lights Strip+ SE is not turning off even if your television is already turned off. We would be more than willing to sort this out for you.

    Please be aware that our Roku Smart Lights Strip+ SE cannot be connected to the USB port on your TV. Instead, it is designed to plug directly into a power outlet. Please see the image below for clarification.

    For more help, please visit our Roku Support article on how to set up your Roku Smart Light Strip SE or Roku Smart Light Strip+ SE.

    We hope you find this information helpful.

    Cheers,
    Riamie

     

SharkBite's avatar
SharkBite
Newbie
9 months ago

I’m also dealing with this right now. Can’t figure out to get the usb to power off with the tv

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
9 months ago

Hi SharkBite,

Welcome to the Roku Community!

We understand that your Roku Smart Lights Strip+ SE is not turning off even if your television is already turned off. We would be more than willing to sort this out for you.

Please be aware that our Roku Smart Lights Strip+ SE cannot be connected to the USB port on your TV. Instead, it is designed to plug directly into a power outlet. Please see the image below for clarification.

For more help, please visit our Roku Support article on how to set up your Roku Smart Light Strip SE or Roku Smart Light Strip+ SE.

We hope you find this information helpful.

Cheers,
Riamie