Unwanted camera notifications on the TV.
I am receiving unwanted camera notifications on all TVs from all cameras. They pop up in the lower right corner if any camera has the motion detection active. I do not have the camera app on any...
Forum Discussion
I am also having this problem and have also contacted roku support for it to still be popping up on my screen, even deleted the roku cameras app off of my tvs, and camera notifications are still popping up and happening randomly.
Wish roku would FIX THIS.
This morning I received another email claiming the problem was resolved. Of course it was not. Notifications started almost as soon as I turned on a camera.
ROKU support is useless.
I also got that email. I guess the only way around this is to make another roku account and put the cameras on that.
I don't want to do that.
We shouldn't have to do that since we've done what they have said, but they haven't done what they said they did.
Sigh
Thank you for posting in the Roku Community!
We appreciate you for bringing to our attention that your television is receiving notifications from the Roku Camera even if you already deleted the Camera app. We would like to take a closer look into this issue.
Please provide us with the following details:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Channel build version (highlight the Camera app and press the star (*) button of your Roku remote)
- Troubleshooting steps taken.
We look forward to your response.
Cheers,
Riamie
