Smart bulb se isn't turning on.
So, I probably messed up on this one. So initially it was paired and working fine, but then the light turned off and the app said it was doing a firmware update. I mistakenly thought it was the app i...
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Thanks for the reply. I was updating the firmware on the initial paring with the app and the lamp it was installed in was turned off before the update was complete. After the bulb was turned back on it would not respond at all. I attempted to reset by turning the lamp on and off 3 times in a row with no change. I deleted the bulbe from the app and moved it to a different lamp and tried to start over but it would not turn on at all.
Was this issue ever resolved? I can’t find the answer and this just happened to me with two of the 4 brand new ones I got.
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
DannyI have tried resetting the light bulb by turning it off and on three times, deleting the app, and deleting the device from the app and none of these things have worked.
If it does not light up at all, it is most likely bricked.
Try it on another lamp or fixture.
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I have had only one failed bulb. It seemed fine until it completed the initial firmware update, then shut itself off. It was not able to be factory reset.
