Forum Discussion

Stephdud89's avatar
11 months ago
Solved

Setting up second Roku camera

I bought a Roku indoor camera SE 2 pack. I set one up in my kitchen. The red light blinked and guided me to take a picture of the QR code and works great. When I plugged in the second one, for my bedroom, the red light never blinked. A stable blue light is on, so when I add a device through the app, it won’t let me because the camera isn’t asking to be set up. What am I doing wrong? How do I setup my 2nd location so I can view both through the app? 

  • Hi, Stephdud89 

    Welcome to the Roku Community.

    Thanks for inquiring for support regarding on setting up your send Roku Indoor Camera SE, and we're here to assist. We'll provide you with guides and instructions on how to successfully setup your second Roku camera. Please be guided with the information below:

    It is important to understand what the status light means as you power on your camera and continue with the setup process.

     During setup (1st Gen)  Status 
     RED - Solid   Powered on and beginning setup 
     RED - Flashing   Ready to connect 
     RED and BLUE - Flashing   Connecting to Wi-Fi 
     BLUE - Flashing 

     Connected and finishing setup 

     

     During setup (2nd Gen)  Status
     BLUE - Pulsing  Ready to Connect
     YELLOW - Slow Blinking  Booting Up/Updating Firmware
     WHITE - Fast Blinking  Connecting to Network

     

    Before you get started, make sure your smartphone or tablet is connected to your 2.4GHz Wi-Fi network (e.g., MyNetwork_2.4GHz).

    Next, launch the smart home app and create a new Roku account, or enter the username and password for your existing account. After you sign in, perform the steps below to connect your camera.

    1. Add your camera
      • Tap the plus sign 
         
         from the navigation bar and select Add Device
      • Select Cameras & doorbells and choose Indoor Camera
      • Make sure your camera is powered on and the status light is flashing red, and then tap Next
      • Press the Setup button on the bottom of your camera and listen for "Ready to connect". When you hear the phrase, check the box and tap Next.
    1. Connect to Wi-Fi
    1. Scan QR code
      • Hold your camera about 5 inches from the QR code and listen for "QR code scanned. Please wait.". When you hear the phrase, check the box and tap Next.
      • Learn what to try if your camera cannot scan the QR code
    1. Finish setup
      • After you hear “Setup completed”, the status light turns solid blue and your camera is ready to use
      • Name your camera and press Finish

    For more information, you can visit this support article on How to set up your Roku Indoor Camera SE

    We hope you find this information useful, and feel free to reach out to us if you have further concerns or inquries.
     
    Best wishes,
    Kash

4 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Stephdud89 

    Welcome to the Roku Community.

    Thanks for inquiring for support regarding on setting up your send Roku Indoor Camera SE, and we're here to assist. We'll provide you with guides and instructions on how to successfully setup your second Roku camera. Please be guided with the information below:

    It is important to understand what the status light means as you power on your camera and continue with the setup process.

     During setup (1st Gen)  Status 
     RED - Solid   Powered on and beginning setup 
     RED - Flashing   Ready to connect 
     RED and BLUE - Flashing   Connecting to Wi-Fi 
     BLUE - Flashing 

     Connected and finishing setup 

     

     During setup (2nd Gen)  Status
     BLUE - Pulsing  Ready to Connect
     YELLOW - Slow Blinking  Booting Up/Updating Firmware
     WHITE - Fast Blinking  Connecting to Network

     

    Before you get started, make sure your smartphone or tablet is connected to your 2.4GHz Wi-Fi network (e.g., MyNetwork_2.4GHz).

    Next, launch the smart home app and create a new Roku account, or enter the username and password for your existing account. After you sign in, perform the steps below to connect your camera.

    1. Add your camera
      • Tap the plus sign 
         
         from the navigation bar and select Add Device
      • Select Cameras & doorbells and choose Indoor Camera
      • Make sure your camera is powered on and the status light is flashing red, and then tap Next
      • Press the Setup button on the bottom of your camera and listen for "Ready to connect". When you hear the phrase, check the box and tap Next.
    1. Connect to Wi-Fi
    1. Scan QR code
      • Hold your camera about 5 inches from the QR code and listen for "QR code scanned. Please wait.". When you hear the phrase, check the box and tap Next.
      • Learn what to try if your camera cannot scan the QR code
    1. Finish setup
      • After you hear “Setup completed”, the status light turns solid blue and your camera is ready to use
      • Name your camera and press Finish

    For more information, you can visit this support article on How to set up your Roku Indoor Camera SE

    We hope you find this information useful, and feel free to reach out to us if you have further concerns or inquries.
     
    Best wishes,
    Kash