Forum Discussion

Mimonteiro's avatar
Mimonteiro
Newbie
2 years ago
Solved

Roku Smart Home App outside US

I bought the Roku Indoor Camera SE in US and I live in Brazil. I’m trying to download the Roku Smart Home app in order to start using it, but it says that this app is not available in my region so I ...
  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi Mimonteiro,

    A warm welcome here in the Roku Community!

    We appreciate your interest in Roku cameras. Please be advised that the Roku Smart Home app is exclusively available in the United States.

    Please let us know if there's anything else we can help you with.

    Kind regards,
    John

RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Mimonteiro,

A warm welcome here in the Roku Community!

We appreciate your interest in Roku cameras. Please be advised that the Roku Smart Home app is exclusively available in the United States.

Please let us know if there's anything else we can help you with.

Kind regards,
John

  • feliphegaliza's avatar
    feliphegaliza
    Newbie
    10 months ago

    Hi, I have the same issue. This information is not available together with online product information. 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      10 months ago

      Hi feliphegaliza,

      Welcome to the Roku Community!

      We understand that you want to use the Roku Smart Home app outside of the United States. Please note that the Roku Smart Home app is exclusively available in the US, as Roku is a US-based company. Therefore, the Roku Smart Home camera can only be used within the United States.

      Thank you for your understanding.

      Regards,
      Riamie