Forum Discussion
I have 3 roku cameras. None work. But, we will concentrate on 1.
Model CW1000x
Device ID sos512agg9un
3.2.1.429
Firmware Version:
I have 5 Echo Devices. None of them will show the Roku cameras. Again, I will concentrate on 1 Echo.
My Echo Show 10 is running OS 7.5.6.5
I do not have the information on my modem.
I would like to mention that my Arlo cameras work properly. Alexa is able to issue commands to my roku TV. Mute, Pause etc. AND Alexa does announce motion on the above roku camera it simply will not show it live.
Thanks Cynthsmthrmn,
We have forwarded it to our team, and we'll keep you posted as soon as we have more information.
Roku Community Team
- Cynthsmthrmn3 months agoChannel Surfer
Are there any updates on this? It is very frustrating. I would really like to replace all my existing cameras with these but wont until this issue is resolved.
- Cynthsmthrmn6 months agoChannel Surfer
Is there any update on this? I have gone as far as I can uninstalling and reinstalling. I did discover that on the old (like first) show devices that I can hear the microphone on the camera before it gives me the error that it conat connect.
- RokuEmmanuel-D6 months agoCommunity Moderator
Thanks for following up, Cynthsmthrmn!
We still haven't heard anything from the team yet. They're looking into it, though. We'll get back to you as soon as we have an update on this issue.
Thanks for your patience!
Roku Community Team