Solved
Outdoor floodlight camera audio issue
My camera has an issue whit the audio last day rain too much and it sound like interference or static.
Hi LuisRoma,
Warm greetings from the Roku Community, and thanks for flagging this issue directly to us!
We understand you are having a problem with the Roku floodlight camera since it has a static sound. We're happy to assist you further. Please try the troubleshooting steps below:
- Make sure the Roku Smart Home app and camera firmware are up to date.
- Check the signal strength.
- If it is below 3 bars, suggest moving the camera closer to the router.
- Power cycle the camera.
- Factory reset and set it up as a new device.
- If the problem continues restart your router and check the signal strength. If it is below 3 bars, suggest moving the camera closer to the router.
Please try doing this and see if it helps with what you're experiencing.
Best regards,
John
