Not getting notifications to android when movement is detected on camera

Hi, mlm44

Thanks for posting in the Roku Community. 

We understand that you're having issues with your Roku Smart Home devices, and we're sorry to hear about the trouble. In this matter, we'll provide you with steps to resolve and address this issue. In regards to your Roku Floodlight Camera not receiving any notifications, we recommend following the steps below:

1. Uninstall your Roku Smart Home Device, and Re-install it.
2. Select your device from the Home screen
3. Tap Settings  in the corner
4. Select Notifications and make sure that the notifications and other settings are turned on

Regarding your Roku Smart Bulb, kindly follow the steps below.

Use the instructions below to reset your smart bulb.

1. Power on your bulb
2. Turn the light switch off and on 3 times

If the reset is successful, your bulb will begin pulsing. If you need to connect it to the smart home mobile app again, refer to the Roku Smart Bulb SE setup instructions.

Please keep us posted on how this works so we'll be able to assist you further.

Best wishes,
Kash

Hi mlm44,

Greetings from the Roku Community!

Thanks for posting regarding using the Roku Smart Home Camera. Please be aware that the color night vision feature will be dependent on the surrounding light conditions. If you have the settings set to dark, the Roku Smart Home Camera will not attempt color night vision and go to full night vision as there is not enough light. In addition, if you have night vision "on," it will always go full night vision. Lastly, if the settings are turned off and marked as not in pitch black, color night vision will be enabled.

For more information about how to change the settings regarding night vision, visit our Support page here: Use night vision on your camera or doorbell.

If you have another issue in the future, please don't hesitate to post in the Roku Community again.

All the best,

Chel