Forum Discussion

KTC0917's avatar
KTC0917
Reel Rookie
3 years ago

Multiple Networks with a single phone app

Can two different cameras be view and controlled from a single phone app if the cameras are connected to different routers? I have attempted to add a second camera on a second router but I do not fin...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Hi KTC0917 

Thanks for the follow up regarding setting up your additional Roku Smart Home Camera.

We would recommend trying to perform a factory reset on the camera that you are having difficulty setting up. After factory resetting your Roku Smart Home device, we would recommend first connecting the Roku Smart Home mobile app to the wireless network, then trying to activate and setup your Roku Smart Home Camera.

Please keep us posted what you find out and we will be more than happy to continue assisting you. We look forward to hearing back from you.


Thanks,
Danny

  • KTC0917's avatar
    KTC0917
    Reel Rookie
    3 years ago

    Danny, Multiple attempt but still couldn't get the second camera recognized by the Spectrum router. First camera connected to ATT just fine but not with Spectrum the second time around. Giving up on this one.