Exactly same problem. We use our camera as a baby monitor, it worked great at our house, took it to grandmas house, worked fine, but came back to our home WiFi and now it won't set up.
it turns solid blue when we turn it on, but device doesn't show up on my app. Both are on the same WiFi. Tried factory reset and all the things. Light is just solid blue each time, won't do anything if you press set up.
Hey Labarr and Kerrissa12
Thanks for posting!
We appreciate the troubleshooting steps you took to fix the issue with your Roku camera. We're here to look closely into the issue.
Share with us some details:
Also, by factory resetting the camera, ensure that you press and hold the Setup button for 10 seconds. For more tips, click here.
Looking forward to your response.
Roku Community Team
I too got a WiFi router and I have not moved to a new location and my indoor camera was working fine until I changed my WiFi . Also, I’m connected to the 2.4GHZ on my phones wifi
Thanks Nottoday2025,
We'd like to coordinate this with our team. Share with us the following:
Looking forward to your response.
Roku Community Team
