Solved
Indoor camera will not set up
I bought the 2 pack of indoor cameras. The first one set up fine. When I try to set up the second one it doesn’t acknowledge the QR code. How can I get it set up?
Hey, @Corydojo , Maryleeq41 and baysaid2000.
Thanks for reporting this!
We see that the QR code won't scan to setup your Camera, and we're here to help!
Try this:
- Power cycle the Camera: Unplug the camera from the power outlet, wait a few seconds, and plug it back in. Wait for the camera to fully boot up, then try again.
- Make sure that the QR code is not blocked by any bright light, and the phone/tablet's brightness should be increased (if it is daytime). Also, if it's nighttime, try lowering the brightness on your phone/tablet.
- Lastly, make sure nothing covers the QR code on the phone or tablet screen. This includes small icons from notifications, pop-ups, etc.
Still not working? Please get back to us so we can explore more troubleshooting!
Roku Community Team
