Forum Discussion

Laonny's avatar
Laonny
Reel Rookie
2 years ago
Solved

Error code 20202 on Roku Wire-Free Video Doorbell SE

I am getting error code 20202, problem with wireless network. I follow all the steps to reset it including resetting the router. The only thing I found that works is if I delete everything, including...
smart home wifi
  • RokuRiamie-D's avatar
    RokuRiamie-D
    7 months ago

    Hi everyone,

    Thank you for your patience as we work on this issue.

    Here's an update as of 4.2.25: The latest app version (3.2.4) should fix this issue.

    Please update the app and see if the new firmware for the Roku Smart Home app is available. Let us know if this fixes your issue. If the update isn't available right away, try checking again after some time.

    Cheers,
    Roku Community Team

RokuReynan-L's avatar
RokuReynan-L
Retired Moderator
7 months ago

Greetings, Mickey083.

Thanks for letting us know that you're also having the same issue. We're here to help.

Could you please try to uninstall and re-install the app? Let's see if that would make any difference.

Please keep us posted.

Thanks,
Roku Community Team

mc64laugh's avatar
mc64laugh
Newbie
7 months ago

I have cameras set up very high where I will need ladders, and it's raining right now.