Doorbell won't record video, only images
All of a sudden, the doorbell will only record images and won't record video. If I go I to the live camera and connect it, it will stay online briefly, but then go right back to taking images only on...
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Thanks for the post.
Do you have a subscription attached to your Roku Smart Home doorbell? If you had a free trial linked to that Roku Smart Home device, it's possible that the trial may have ended.
Please keep us posted and we will be able to assist you further.
Thanks,
Danny
I am having this same issue. It began about 5 days ago. Still images only, no video. I have had a full subscription since installed.
Also, when I press record while on camera, the app closes.
I removed and reinstalled the app and the issues were corrected.
I basically deleted all my cameras and reconnected them and I haven’t had the issue since.
