App says device offline. Help

Greetings, Kole13.

Thanks for reaching us about having an issue with the device offline. We're here to help.

Here are the steps you can try:

1. Check that the device is powered on
2. Ensure all cables are securely attached
3. Restart the device
4. Update/restart the Smart Home app

If the issue persists, please let us know.

Thanks,
Roku Community Team