Stream cuts off directly after loading
I currently manage 4 ROKU DP channels. I am aware of the DP sunset, however when going to any of my channels the stream will load and cut off after about 1 second. The same stream works on my website...
Forum Discussion
We have the same issue on both of our DP Channels:
- HLS Live Streams cut off ~ 1 sec after playing
- VOD Content works fine, despite also streaming via HLS
- Across our set of Roku testing devices, the issue slowly "spread". Some 38xx and 39xx devices were noted to be affected on July 13, others including Roku TV's were affected on the 14th.
- The same HLS live streams work in our SDK channels
- The same HLS live streams work in the RAF stream tester
- The same HLS live streams work in web-browsers
Any help would be appreciated! Is anyone currently working with Roku support to investigate/address?
