Forum Discussion

idris's avatar
idris
Channel Surfer
9 months ago

roAppManager > ShowChannelStoreSpringboard() is not working after Roku update to 14.0

After Roku OS update to 14.0 ShowChannelStoreSpringboard() has stopped working.
Roku OS : 14.0.4
Build : 12218/12221

 

Even Channel Buttons on remote are not working (like. Netflix, Apple Tv). If app is not installed, it is not redirecting to store listing as it used to work before OS update.

Roku Developer Program

2 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    9 months ago

    Hi idris,

    Thanks for posting in the Roku Community!

    We noticed in your post that your roAppManager ShowChannelStoreSpringboard does not work after the Roku update to 14.0, the same as with your Roku remote channels button. We would be more than willing to look closely into the issue.

    To further investigate this issue we would like to know the details below:

    • We would like to ask for a photo or a video of the issue.
    • What is the model of the Roku device/TV you are having an issue with?
    • What is the Roku remote that you are having trouble with the channels button?
    • What are the troubleshooting processes that you have tried in trying to fix the issue?

    Providing these details will help us to look closely into the issue. Please keep us posted.

    Regards,
    Riamie