Forum Discussion

Crytkee's avatar
Crytkee
Binge Watcher
4 years ago

Nothing shows up in my channel when I have 8 videos in my feed

Hi there,   Recently I posted Only 6 items are ingesting into my feed. At the time, only 6 videos showed up in my feed, and after that, they don't show up anymore. Feed is still the same, and noth...
Roku Direct Publisher
Johnnysin12's avatar
Johnnysin12
Reel Rookie
2 years ago

Here are a few things you can try:

  1. Ensure All Metadata Is Correct: Double-check that each video entry in the feed includes necessary fields like id, title, thumbnail, videoType, and url. Missing or incorrect metadata can prevent videos from showing up.

  2. Feed Refresh: Sometimes Roku may take time to re-ingest updated feeds. Try manually refreshing the feed ingestion in the Roku Developer Dashboard.

  3. Content Type Consistency: Make sure all videos are correctly formatted as per Roku’s specifications, especially the videoType and quality.

  4. Feed Caching: Clear your browser cache or try from another device to see if the issue persists, as it might be a caching problem.

If everything looks fine, you may want to contact Roku Support for further assistance.

Regards:

Instaup