The video will not play on my Roku dev channel?here is the video link which works when putted to browser..https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4Here I posted the URL given into the XMLand it does not work, there are other videos in this same XML doc that are workingbut these videos are noted in a traditional hosting environment.I am switching to a Cloud Based environment,… any ideas?<title>Eric Bibb</title> <contentType>Talk</contentType> <contentId>1</contentId> <media> <streamFormat>mp4</streamFormat> <streamQuality>SD</streamQuality> <streamUrl>https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4</streamUrl> </media> <media> <streamFormat>mp4</streamFormat> <streamQuality>HD</streamQuality> <streamUrl>https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4</streamUrl> </media> <synopsis>Dont Let it get Spirit Down.</synopsis> <genres>Clip</genres> </item>Thanks Kevin

I'm not 100% familiar with Dreamhost's cloud file service, but I'm wondering if it's the same issue as Amazon S3. If you try and distribute files directly from S3, they won't play.Instead, you have to deliver them with Cloudfront which seemed to fix the problem. Not sure if it's the same situation for Dreamhost, but thought it might help.

Are you setting a certificate to handle the https URLs?--Mark

"RokuMarkn" wrote:Are you setting a certificate to handle the https URLs?--MarkMark thanks so much for your response but I am basically putting this together by trial and error,This is pretty new to me.I uploaded the videos to my regular server at Kevsblues.com which worked fine,then Dreamhost told me I was basically going against their rules and regulationsby having this type a setup. I was advised to set up a Cloud account which I did.Today I did a test on one video in a "Current Blues" section which is workingfrom the kevsblues.com site. I changed the Bibbspirit.mp4 linkto the cloud server and it does not work. I do not know how to manipulate the certificate, mostly I have been working with the XML files and some bright script and this involves mostly changing images and mp4'sThanks for Your Help!Kevin

"RobSMS" wrote:I'm not 100% familiar with Dreamhost's cloud file service, but I'm wondering if it's the same issue as Amazon S3. If you try and distribute files directly from S3, they won't play.Instead, you have to deliver them with Cloudfront which seemed to fix the problem. Not sure if it's the same situation for Dreamhost, but thought it might help.Thanks for your help RobSMS,not too sure what to do at this point.I sent Dreamhost a email and this was their response,____________Hi Kevin,I spoke with our DreamObjects dev team regardin the issue. We can verifythat the video works when viewing a browser so at the least we can saythat the video is accessible. In order to further investigate we aregoing to need more detailed information. If roku has some sort ofdebugging output please provide that in a response. Have you triedencoding with a different codec such as H.264 MKV?Please feel free to contact us if you have any additional questions.Now I am wondering if I should switch to Amazon?I have been using Dreamhost for about 12 years..Thanks for your help!Kevin

If you're not calling SetCertificatesFile in your Brightscript code, the https URLs will definitely not work. Fix that before you do anything else. Normally you would just callplayer.SetCertificatesFile("common:/certs/ca-bundle.crt")where player is your roVideoScreen or roVideoPlayer.--Mark

Forum Discussion

kelvis2000

Visitor

11 years ago

Moving Videos to Cloud with connection problems?

The video will not play on my Roku dev channel?
here is the video link which works when putted to browser..
https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4

Here I posted the URL given into the XML
and it does not work, there are other videos in this same XML doc that are working
but these videos are noted in a traditional hosting environment.
I am switching to a Cloud Based environment,… any ideas?

<title>Eric Bibb</title>
<contentType>Talk</contentType>
<contentId>1</contentId>
<media>
<streamFormat>mp4</streamFormat>
<streamQuality>SD</streamQuality>
<streamUrl>https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4</streamUrl>
</media>
<media>
<streamFormat>mp4</streamFormat>
<streamQuality>HD</streamQuality>
<streamUrl>https://objects.dreamhost.com/guitar/VIDEOS/Bibbspirit.mp4</streamUrl>
</media>
<synopsis>Dont Let it get Spirit Down.</synopsis>
<genres>Clip</genres>
</item>

Thanks
Kevin

Roku Developer Program

12 Replies

RokuMarkn
Visitor
11 years ago
Well, some channels use a custom certificates file. But I agree that for the majority of developers who use the standard file, it would be simpler to not require an explicit call. I've entered an enhancement request for this.

--Mark
kelvis2000
Visitor
11 years ago
I have everything linked now, finally and thanks all for the
help.
I used Handbrake to put these videos into a mp4 format
and had the bit rate set at 2048 for the majority of my 30
videos.
The Videos shot in High Def seem to be working great
like below,

http://guitar.objects.cdn.dream.io/VIDE ... spirit.mp4

The videos shot in Standard Definition are taking forever to load,
I am guessing I made a mistake with the bitrate for the SD videos?
Would you think the is the cause for the slow load?
What would be a good bitrate for a SD 1200?
I used the same template in Handbrake for both SD and HD video conversion.
I have the latest version of Final Cut Pro but found no
resources for Final Cut X and Roku videos.

http://guitar.objects.cdn.dream.io/VIDEOS/BoomBoom.mp4

Thanks,
Kevin

Forum Discussion

Moving Videos to Cloud with connection problems?

12 Replies

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