"Komag" wrote:
Rhonda, I understand you're feeling frustrated, but you might have better luck here (and perhaps in life in general) by taking it down a notch 8-)
And while we are at giving unsolicited advice, Komag - perhaps you should restrain yourself from telling others how to live their life till you have walked in their shoes?
😉 Case in point: the way i understand it, BizarreTV has 3 published channels, with number of installs in the high tens of thousands (towards 100k) ... and you have 0. It does not make you of a lesser man but makes it undue for you weighing-in on how one should react when the rock they stand on crumbles under their feet. You can try imagining what it is to have the frustrated users of your apps contacting you - but it is not the same as experiencing it: you have no skin in the game.
RokuCo is building a platform, on top of which app developers are expected to build up content. You need a rock-solid foundation first "... and upon this rock I will build my church" (to quote a fav.messiah). For the most part Roku has been a reliable, solid platform - occasionally even bending backwards to be "old mistakes" compatible.
Thus, it is out of ordinary when basic things like the payment system - or vanity codes - or adding channels break. And yes, we the "church-builders" are justified being deeply bothered when such earthquakes happen.
