Forum Discussion
PC_Magic
7 years agoStreaming Star
"DBDukes" wrote:
Again, just throwing that out there.
Thanks for that. I don't check the forum much for tech support. Customers usually contact us directly. I followed your suggestion and almost all of the issues were related to a problem we had with the screensaver in Dec. We fixed it within hours of becoming aware of it, but because it was during the publishing blackout it didn't get published for weeks. However, we do have the capability to put real-time pop-up msgs in the app and we did so in this case letting users know that a fix was in the works and giving them a private channel they could use until the fix got published.