Static on Streambar 9102R
This seems to be an ongoing problem with many streambars. It just started for me when I upgraded to a new TV (TCL - 55" Class Q-Series QLED Mini-LED 4K UHD Smart Google TV). It started with the Param...
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No one has contacted me about the static problem. This also seems to be a common problem, get told some one will email and one does. Really need to improve communication.
Hi, @Starkey826. Thank you, and welcome to the Roku Community!
We appreciate your efforts in sharing the troubleshooting steps you have taken to address the audio issue with your Roku Streambar. We want to gather additional information and collaborate with the appropriate team to facilitate a more thorough investigation.
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
We'll wait for your reply.
Thanks,
JharraI have the same problem. Horrible static or no sound.
I can project the sound to my iPhone with the Roku app, but this is not a solution.
When watching a program (happens regardless of which service) at some point the sound will just become static and the dialog will drop out to a low volume while the other is sounds are still audible but very static. If I go out to main menu and then back into the same program it's fine... Until it's not again. Usually happens several times during a single episode.
