Forum Discussion
GT-Dex
8 months agoBinge Watcher
I've seen something similar to this... There is a post here that a former mod made about submitting the information to have it looked into further... Ill give this to you so it can be passed along possibly...
Please share with us the details below.
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Ryanr11
6 months agoChannel Surfer
GT-Dex thank you for the suggestion. Here is the requested information
Issue report tracker
Model: G848X- Roku TV
Serial number: X01200U3GPES (SONU43D3GPES)
Software version: 14.1.4 . build 5700-ET
GC version: 12.9.26
Timestamp: 2025-01-14T23:14:01Z
Please use issue ID ES-020-114 to report the current issue.