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reddiablosv's avatar
reddiablosv
Newbie
5 years ago

Roku subwoofer pairs with streambar, but no sound

Streambar and subwoofer paired and worked perfectly for about 6 weeks.  But, now the subwoofer will pair and emit the test tones but no sound during normal play.   What's wrong?

subwoofer questions

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  • 19781's avatar
    19781
    Newbie
    3 years ago

    The test sounds good the tv says the subwoofer is hook-up, and still no sound. I did a reset, and a

    factory reset a few times and still no sound. No rush for now. Have a Merry Christmas.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      19781

      Thanks for the post.

      Can you please clarify how you are connecting the Roku Subwoofer? Are you connecting the subwoofer to a Roku Streambar or a Roku TV?

      For more information about setting up a Roku Subwoofer, visit our Support page here: Set up your subwoofer

      Please keep us posted what you find out and we will be able to assist you further.


      Thanks,
      Danny