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chcoale's avatar
chcoale
Newbie
6 months ago

Roku soundbar Pro model 9101r2 keeps reboots randomly

Model 9101R2 Serial Number YL005J714975 software version 14.1 device id 3kk6425714975 reboots randomly but on a regular basis 2 or 3 times a day

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Hi, chcoale Thanks for the post!

    Thank you so much for contacting us about the issue with your Roku soundbar. We’d love to help you resolve it.

    Could you let us know what troubleshooting steps you've already tried and when the problem started? 

    We'll wait for your reply. 

    Thanks,
    Jharra